Thank you for trusting InPairs with your personal information. Your privacy and security are our top priorities. This Privacy Policy describes how InPairs collects, uses, shares, and protects your information when you use our services. By using InPairs, you agree to this Privacy Policy and our Terms of Service.
1. Who We Are
InPairs is a Muslim matchmaking platform dedicated to providing meaningful, culturally-aligned matchmaking services. Our app helps users build lasting connections while respecting Islamic principles and user privacy.
2. Where This Privacy Policy Applies
This Privacy Policy applies to the InPairs app, website, and any related services provided by InPairs. By using our services, you consent to the practices described in this policy.
3. Information We Collect
To provide and enhance our matchmaking services, we collect various types of information about you. This includes information you provide directly, information collected automatically, and certain sensitive information that we refer to as "special categories of personal data."
Information You Provide Directly
When using InPairs, you may provide information such as:
- Profile Information: Basic details like your name, age, gender, location, religious affiliation, and match preferences. Some data, such as religious affiliation, is collected with your explicit consent, in accordance with applicable laws.
- Photos and Content: Photos and other content you upload are accessible only to you, your matches, InPairs team members, and designated masjid administrators, where applicable.
- Verification Information: We may request additional information, such as a photo ID and masjid affiliation, to verify your identity and connect you with relevant community resources. Verification is conducted in partnership with your local masjid or through our team of matchmakers.
- Contact Information: Basic contact details, including your email address and phone number, which help us communicate with you and provide customer support.
- Payment Information: For paid features, we may collect your payment details through our secure payment processors to process transactions.
Information Collected Automatically
When you use InPairs, we automatically collect certain information, including:
- Usage Information: Details about how you use our app, including features you use, time spent, and interactions with other users.
- Device Information: Information about your device, including device type, operating system, and unique device identifiers.
- Location Data: With your consent, we may collect and process information about your precise or approximate location.
Special Categories of Personal Data
InPairs may collect and process special categories of personal data, such as information about your religious beliefs. We only process this information with your explicit consent and in accordance with applicable data protection laws.
Types of Special Category Data We Collect
- Religious Affiliation: We collect your religious affiliation with your explicit consent to provide culturally aligned matchmaking. This helps us suggest matches that reflect your values and preferences.
- Biometric and Identification Data:
- Photo Verification: As part of our identity verification process, users may be asked to upload a photo ID to confirm identity and foster a secure community. We do not retain this data beyond the verification process.
- Masjid-Provided Email Addresses: For users affiliated with partner masajid, we may receive your email address from the masjid to verify membership. This email data is used only for verification and is promptly deleted afterward.
- Geolocation Data: With your consent, we may collect and process information about your precise or approximate location.
4. How We Use Your Information
We use the information we collect to provide, improve, and develop our services, as well as to protect our users and comply with legal obligations. Specifically, we use your information to:
- Creating and Managing Your Account: We use your profile information to create your account, personalize your experience, and recommend compatible matches.
- Matchmaking and Profile Recommendations: Your data helps us to identify potential matches based on preferences, demographics, and other data points.
- Data Processing for AI and Service Improvements: We use your information to train our AI algorithms to improve matchmaking accuracy and enhance our services.
- Analytics and Testing: Core user data may be retained for testing, analytics, and service optimization. This data is processed securely and kept anonymous where possible.
- Customer Service: We use your information to respond to queries, provide support, and improve our service quality.
- Compliance and Security: Information is used to protect against fraudulent activity, enforce our policies, and comply with legal requirements.
5. How We Share Your Information
We are committed to respecting your privacy. We share your information in limited circumstances, as described below:
With Other Users
Matched Users: Your profile, including photos and select information, is shared with users you are matched with to facilitate meaningful connections. Your precise location is never shared directly with other users.
With Masajid Partners
To support respectful, community-based matchmaking specifically with the inpairs Masjid service, your masjid or partner masajid may access specific information as follows:
Information Shared:
- Verification and Demographics: Masajid may receive limited profile information, such as your name, age, gender, religious affiliation, demographic details, and verification status, to facilitate local matchmaking services.
- Contact Information: Initially, partner masajid will have access to your contact information (e.g., email address, phone number) and match preferences to assist in the matchmaking process.
User Control Over Data Sharing:
Adjusting Preferences:
- Account Settings: You have the ability to control what information is shared with your local masjid and other partner masajid. Through your account settings on the app or website, you can choose which types of information you wish to share or restrict.
- Limit or Expand Access: You can limit the information visible to masajid or allow broader access to enhance matchmaking opportunities.
- Opt-Out: You may opt out of sharing certain types of information with masajid partners at any time.
Purpose of Sharing:
- Matchmaking Services: The information is shared solely to facilitate matchmaking services that align with your preferences and community connections.
- Verification: Sharing your information helps verify your identity and affiliation with a masjid, enhancing trust and safety within the platform.
Administrative Access:
- Limited Access: Masajid administrators may have limited administrative access, such as the ability to block users who violate community guidelines.
- Privacy Protections: Masajid administrators cannot access any private communications or chat messages, as InPairs does not offer in-app messaging.
Data Protection Agreements:
Confidentiality: All masajid partners are bound by confidentiality agreements to protect your information and comply with applicable privacy laws.
Service Providers
We work with trusted third-party providers who assist us in maintaining and improving InPairs:
- Third-Party Service Providers: We engage service providers for data hosting, analytics, payment processing, verification, and customer support. These providers access data only as necessary to perform tasks on our behalf, and all are bound by confidentiality agreements to protect your information.
- Potential Background Checks: To enhance community safety, we may introduce background checks through third-party providers as part of our verification process. If this practice is implemented, it will adhere to the same strict privacy standards.
Corporate Transactions and Transfers of Personal Data
In the event of a corporate transaction, such as a merger, acquisition, reorganization, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. Any acquiring company must honor the commitments made in this Privacy Policy or notify you of any material changes to how your information is used.
For Legal Reasons and Compliance
We may disclose your personal information when required or permitted by law, regulation, or legal process. Situations where we may share data include, but are not limited to, the following:
- Legal Compliance: To comply with applicable laws, regulations, subpoenas, court orders, or other legal processes.
- Law Enforcement Requests: In response to requests from law enforcement agencies or other government authorities, when such requests comply with applicable legal procedures.
- Protection of Rights and Safety: When we believe disclosure is necessary to protect our rights, the security of our users, or the safety of others, such as preventing potential fraud, unauthorized transactions, or security breaches.
- Prevention of Harm: If necessary, to prevent or respond to harm, illegal activities, or other conduct posing a public safety risk.
- Corporate or Business Protection: To enforce our Terms of Service or Privacy Policy, or to protect the operations, rights, or reputation of InPairs.
In all cases, we carefully review each request to ensure it aligns with applicable laws and respects your privacy. Wherever feasible, we will notify users of such disclosures unless prohibited by law or court order.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, supporting legal obligations, and maintaining business continuity and security. When determining retention periods, we consider factors such as the type, amount, and sensitivity of the information; the potential risk of unauthorized use or disclosure; and applicable legal, regulatory, and operational requirements.
General Retention Practices
- Active Accounts: For users with active accounts, we retain personal data for as long as your account is active, allowing us to continue delivering services and maintaining your profile for matchmaking.
- Deleted Accounts: If you choose to delete your account, we aim to delete or anonymize most personal data within a reasonable period. Certain data may be retained as required by law, for security, or for operational reasons. For example, some information may be retained for dispute resolution, fraud prevention, or other legitimate business purposes.
- Transaction and Support Records: Financial records related to transactions or support interactions may be retained as needed for accounting, legal, or regulatory purposes, ensuring compliance and maintaining service continuity.
- Testing and Improvement: Some user profile information may be retained, in a non-public capacity, to support platform testing, analytics, and service improvements even after account deletion. This helps us refine our features and enhance functionality while ensuring user privacy.
- Aggregated or De-identified Data: We may retain anonymized and aggregated data indefinitely for research, statistical analysis, and service improvement. This includes non-identifiable information such as usage trends and demographic insights, which help us enhance our platform without identifying individual users.
Our data retention practices are regularly reviewed to ensure compliance with evolving operational, legal, and regulatory standards. For any questions about data retention or to exercise your rights, please refer to the "Your Rights and Choices" section.
7. User Conduct and Policy Violations
At InPairs, we strive to maintain a respectful and secure environment. To protect our community, we enforce strict guidelines regarding how profile information may be used:
- Prohibited Actions: Any user found to be mass-sharing profiles or using profile information in ways that are inconsistent with InPairs' values may be permanently banned from the service.
- Respect for Privacy and Integrity: Sharing or misusing information from other users' profiles undermines the integrity of our service and will result in account suspension or termination, as appropriate.
These rules are in place to ensure that all users can rely on a safe and value-aligned experience while using InPairs.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights over your personal data. InPairs is committed to respecting these rights and provides the following options to manage your data effectively:
Access, Modification, and Deletion
- Access: You may request access to the personal data we hold about you, along with information on how it is processed.
- Correction: If any personal data we hold is inaccurate or incomplete, you may correct or update this information.
- Deletion: You may request deletion of your account and associated data at any time. Certain anonymized or aggregated data may be retained for operational purposes, research, and analytics. Additionally, some information may be retained as required by law, for security, or for business continuity.
Consent Management and Opt-Outs
- Objection to Processing: You have the right to object to certain types of processing, such as direct marketing or profiling. If we continue processing your data, we will do so only if we have compelling legitimate grounds.
- Data Portability: In certain cases, you may request a copy of your data in a structured, commonly used format to transfer it to another service provider.
- Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw it at any time. Withdrawing consent will not affect prior processing conducted while consent was in place.
- Geolocation Tracking: You can withdraw consent for geolocation tracking at any time through the app or website settings.
- Marketing and Communications: You may opt out of non-essential communications, such as marketing emails, by managing your preferences through the app or website.
Managing Data Sharing with Masajid Partners
You have control over how your information is shared with masajid partners:
Adjusting Preferences:
- Account Settings: Visit the data sharing preferences section in your account settings on the app or website.
- Select Information to Share: Choose which types of information you wish to share or restrict with your local masjid and other partner masajid.
Withdrawing Consent:
- At Any Time: You can withdraw your consent for sharing your information with masajid partners at any time.
- Effectiveness: Changes to your preferences will take effect promptly but will not affect any information previously shared.
Exercising Your Rights
To exercise any of these rights, please contact us at support@inpairs.io. We may need to verify your identity to process your request. Our goal is to respond promptly, typically within 30 days, though some requests may take longer depending on the nature of the request and applicable regulations.
10. Data Management and Security
We take data security seriously and employ a range of measures to protect your information, including:
- Encryption: All sensitive data is encrypted at rest and during transmission.
- Team Security: All InPairs team members are under a Non-Disclosure Agreement (NDA), and masjid administrators have two-factor authentication (2FA) enabled for access.
- Monitoring: We regularly review our practices and systems to ensure data security.
Masajid Partner Security
- Data Protection Agreements: All masajid partners are required to sign agreements ensuring they:
- Use personal information solely for purposes outlined in this Privacy Policy.
- Maintain confidentiality and secure storage of the data.
- Comply with all applicable data protection and privacy laws.
While we strive to protect your data, no system is completely secure. If you suspect unauthorized access to your account, please contact us immediately.
11. Do Not Track Signals
Some web browsers may transmit "Do Not Track" signals. Our website does not respond to Do Not Track (DNT) signals. We do not alter our data collection and use practices when we detect a DNT signal from your browser.
12. Children’s Privacy
InPairs is intended for users aged 18 and over. We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, it will be deleted promptly.